Terms and Conditions
Last updated on Mar 3 2024 For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean Vle One , whose registered/operational office is Parnera, Valsad, GUJARAT - India . "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us. Your use of the website and/or purchase from us are governed by following Terms and Conditions: The content of the pages of this website is subject to change without notice.
You may not create a link to our website from another website or document without Vle One s prior written consent. Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India . We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Services
Vle One agrees to provide the services stated for the price agreed at any given time. We do not miss lead customers with hidden costs unlike many other web hosting companies.
All customers are responsible for monitoring their storage space and bandwidth transfer each month. Customers who go over the limit of their account will be sent an email with the option to either upgrade their account or reduce store and or storage. If customers continue to go over we will do everything possible to fix the problem. We do hold to right to ban accounts for continuous problems. If customers sign up for an account and cancel it within the first month they will still be charged for the full first month.</p>
Payments
While buying Hosting, VPS, Domain, if you do not receive the product you tried to buy within 24 hours or your transaction is unsuccessful, money has been deducted from your account and we have received that balance, then we will refund your amount to your account within 7 days
Renewal notices are emailed three days before the actual renew date in your account. If you're using a credit card you will not have to worry about manual payments. All accounts are set up on a pre-pay basis. If payment is not received within 5 days a INR 10 fee will be added. " . Vle One reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week 2 days of e-mail notice or exceeding this time frame in any way is subject to suspension. YOU are responsible for all fees owed on the account from the time it was established to the time that YOU notify Vle One to request for termination of services. Although we are based in the India our websites currency is USD | INR. YOUR particular billing cycle corresponds to the contract length that was initially chosen at setup. your account will automatically renew at this length unless cancelled before hand. There is no fee for cancelled accounts that have been paid for yearly. If you cancel an account on the monthly billing cycle. Vle One can not refund any payments made before.
Cancellation and Termination
Cleints must acknowledge that the amount of the services bought is based on customers agreement to pay the fee for the initial term or renewal term.
Vle One Server Abuse Any attempt to undermine or cause harm to a server or customer of Vle One is strictly prohibited.
Vle One will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include 'Internet scamming' (tricking other people into releasing their passwords), password theft, security hole scanning, ETC.
Any unauthorized use of accounts or computers by YOU, whether or not the attacked account or computer belongs to Vle One will result in action against YOU. Possible actions include warnings, account suspension or cancelation, as well as civil or criminal legal action, depending on the seriousness of the attack.
IMPORTANT NOTE: Vle One has the right to discontinue services, or deny access to anyone who violates our policies or the terms and conditions shown below WITHOUT WARNING or PRIOR NOTICE. No refunds of fees paid will be made if account termination is due to violation of the terms outlined below.
You may not run IRC, bots or clients on shared servers. Unacceptable uses also include, but are Nat limited to: Bulk emailing, unsolicited emailing, newsgroup spamming, upload scripts (Rappidleach), pornographic content, illegal content, copyright infringement, trademark infringement, warez sites (including links to/from), cracks, software serial numbers, proxy-relaying, link farming (the act of or by use of scripts), link grinding, link-only sites, spamdexing, FFA (Free-For-All) and/or anything else determined by Vle One to be unacceptable use of our services including abuse of server resources.
WEB APPLICATIONS and WEB ACCESSIBLE SCRIPTS - All web applications that are out-of-date and actively being exploited will be shut down immediately without prior notice. YOU are responsible for and should evaluate YOUR web-based applications and scripts on a regular basis to ensure their security and orderliness.
Shared hosting accounts may also be terminated if it includes the following content or have links to the following content: Providing material that is grossly offensive to the Web community including blatant expressions of bigotry, racism, hatred, or profanity; promoting or providing instructional information about illegal activities; promoting physical harm or injury against any group or individual; displaying material containing obscene nudity or pornographic material (not applicable to managed dedicated servers); displaying material that exploits children under 18-years of age; acts of copyright infringement including offering pirated computer programs or links to such programs; information used to circumvent manufacturer-installed copy-protect devices, including serial or registration numbers for software programs, or any type of cracker utilities.</p>
Disk Space Abuse
Vle One will be the sole arbiter as to what constitutes a violation of this provision. You are responsible for monitoring your disk space usage. If you need extra disk space contact one of our staff and they will be happy to help out. You can also upgrade your hosting plan from inside your Vle One client account.
Bandwidth Abuse
The intention of Vle One is to provide a large bandwidth to transfer web documents, and not an offsite storage area for electronic files. If you violate this condition, You will be notified and given 48 hours to remedy the problem. Failure to do so will result in You being billed for the overages.
Traffic will go unmonitored until You reach the amount of quota allocated to YOUR specific PLAN.Vle One will be the sole arbiter as to what constitutes a violation of this provision.
Customer represents and warrants to Vle One that the information he, she or it has provided and will provide to Vle One for purposes of establishing and maintaining the service is accurate. If Customer is an individual, Customer represents and warrants to Vle One that he or she is at least 18 years of age. Vle One may rely on the instructions of the person listed as the Primary Customer Contact on the Order with regard to Customer's account until Customer has provided a written notice changing the Primary Customer Contract. Unsolicited commercial advertisements ('SPAM') are not allowed in e-mail, and will likely result in account cancelation. Vle One takes a zero-tolerance approach to SPAM originating from its servers or for spam advertising of domains hosted within our network. If found, YOUR account may be deleted. The following activities are not allowed: SPAM, which includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signatures, and political or religious tracts (such messages may only be sent to those who have explicitly requested it from your domain); Forging, altering or removing electronic mail headers - any domain sending stealth spam will be terminated without warning and without refund. Sending numerous copies of the same or substantially similar message with the intent to disrupt a server or account ('mail bombing'); Spamming Newsgroups: Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account cancelation. See the newsgroup or mailing list's charter for whether advertising is allowed or not. Sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such; Mail may not be used to harass or intimidate others. Harassment, whether through language, frequency of messages, or size of messages, is prohibited. Sending a single unwelcome message may be considered harassment. If a recipient asks to stop receiving e-mail, YOU must not send that person any further messages. Scheduled maintenance as posted from time to time at Vle One your behavior or the performance or failure of your equipment, facilities or applications, circumstances beyond Vle One reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of interruption or delay in telecommunications or third party services, including DNS propagation, domain name registration/transfer, failure of third party software or hardware or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of your web site, If you are using any of our services and do not pay on time, such services will be suspended within 24 hours. If you do not renew the suspended services within 7 days, your services will be completely terminated. Vle one allow 50 Emails per day sending on its web hosting services. It is possible to send and receive emails on VPS Server. But sending more than 200 emails per day from VPS Server is not allowed. And sending unsolicited (spam) emails is strictly prohibited. And doing so will result in immediate suspension of your site without any refund and Vle One will have the sole decision to decide who is responsible for violating this provision. Before buying a domain or VPS it is important to know our refund rules. You will not be entitled to any refund in case of cancellation or revocation of any domain or VPS by you. No cancellations & Refunds are entertained Email: support@vle.one. or chat. If you cancel on your own, you will not be entitled to receive the refund Third Party It will not be refunded if purchased from any other website: If you buy any plan or product from a third party, then you cannot demand a refund from Vle One because we lose our rights over such money! If any client buys a plan or product from a third party, then in case of any loss, the client himself will be responsible for it and can never demand money from Vle One! The control panel always belongs to their owners. Vle One only provides you service by installing it and the owner of the control panel has all rights reserved on the control panel! After successful login to Cyberpanel control panel AND other panel, if you make a purchase from the web link provided by the control panel, then Vle One will not be responsible for any kind of financial and mental gain or loss. You cannot ask for any kind of refund from Vle One.Customer Information
Unsolicited email & amp spamming
NOTE - If YOU use the services of another provider to promote a website hosted by or through " .Vle One then the provisions of the above policy shall apply as if the SPAM were sent through our servers.
YOU breaking any agreement policy in Vle One 'Terms & Conditions and AUP' causing a machine to fail as a result.Misuse of our VPS, hosting, domain and other services is strictly prohibited:
Email-Terms
Domain and VPS Refund:
Hosting Refund:
Control Panel Refund: